RETURN POLICY

Custom paintings are not eligible for returns. If you are dissatisfied for any reason, please contact me and I'll do what I can to make sure you're happy with your painting.

All other items are eligible for return for any reason within 1 week of delivery for a full refund, minus shipping both ways, to be disbursed upon receipt of the undamaged item; exceptions may be made on a case-by-case basis.

If your order arrived damaged, please take photos as soon as you suspect damage and forward them to me at hello@theheroinespaintbox.com so that we can file a claim.